We supply a full 12 months repair and spare parts warranty (in accordance with the manufacturers terms and conditions) for all the power, gas & air tools that we sell. Some manufacturers will extend this warranty if customers register directly online with them. Our repair charges estimate is done by repair agents that are authorised by each manufacturer and who we have reached a pricing agreement with. Tool Equip can provide customers with repair service for many popular brands providing they have been bought in Europe.
For those power, air & gas tools that are outside warranty, we can provide the customer with a repair estimate first at a charge of €30.00 incl vat. (€50.00 incl vat for table and chopsaws). We cost the repair, notify the customer, who then decides if they wish to proceed with the repair. If they do not proceed, for any reason, the €30/€50 is non-refundable, and the tool will be returned dissembled (it cannot be re-assembled and returned, as it would fail a PAT test which is needed for repair insurance). If the customer decides that they wish to buy a new model from us instead, we will deduct this €30/€50 from the price of a new machine if purchased when collecting non-repaired tool. This service is not available online at the moment, only at our trade counter or by phone.
No, we can collect and return the tool to you if under 30kilos, once there’s someone at your premises during working hours, for a charge of € 14.00 + vat (€ 7.00 + vat collection and €7.00 + vat delivery charge).
We supply most spare parts for European models of all major industrial brands. We do this by supplying you with the parts sheet for the specific model and quoting for the specific parts you pick. These must be pre-paid and once ordered cannot be returned, for any reason.
Phone 045-875556 or email us today for urgent enquires firstname.lastname@example.org
For any other queries or quotes on repairs, spare parts or services fill out the form below and we will get back to you within 24 hours.