Frequently Asked Questions
Yes, you can buy online, or call into our trade counter/warehouse in Naas, Co. Kildare.
8.30-5.30pm Mon Friday (closed 1-2pm for lunch) and we’re open Saturdays 9-1pm
Yes, you can sign up to our newsletter by joining our mailing list on our home page. We will only send information relevant to your particular trade.
Yes, you can order using our click and collect option, the goods will be put aside and held for you, or simply pay on arrival, but goods won’t be held this way.
This would vary from product to product, but give us a shout and we can check it out for you.
No, we do supply tools and equipment to customers with specific requirements, that don’t appear on our site.
Irish owned, through and through.
No, only within 26 counties of Rep. of Ireland.
It’s always the customer’s choice, and if you pick a random 100 items across our range, we’re competitive on price, especially on consumables.
Our main advantage is that we are small. We can customise tool kits, saving money by not supplying tools that customers don’t want, however our biggest plus is the advice.
Most customers contact us with a job description, that we match the tools to, instead of the other way round. This saves the customer money by not buying tools that might not do what they want, or don’t do the job well enough. We’ve built up a large group of customers loyal to us, that trust our advice based on past results.
Generally all tools are supplied with a 12 month warranty (against faulty manufacture and defects) and in some brands (like power tools) there’s an optional extra 2year warranty available if customer registers with the supplier (usually within 28days from purchase)….details here https://toolequip.ie/terms-conditions/#warranty
All 26 counties in the Rep. of Ireland.
Yes, only for the brands we sell. We sub contract this service out to recommended centres from the power tool companies, details here https://toolequip.ie/services/
Yes we do, mostly for wood and steel circular Saw blades, but we do some wood chisels, planer blades and router bits as well, but not gardens shears or knives I’m afraid, details here.
We can order them in from the manufacturer, but only if you bought that exact model of tool from us.
If an order is placed before lunch on any given week day, you should receive the order in 24-48 hours in most cases, details here https://toolequip.ie/delivery-and-collection-information/
You can pay by debit or credit card and google and apple pay on our website, or for special items not on our site, we can accept card payments through an email link to you, or bank transfers. At our trade counter we accept cash, or card payments once customer has the 4 digit code security code with them.
Yes, the original invoice is included with all deliveries of web orders (in plastic adhesive pouch on outside of the parcel) and collection.
Yes we do, but limit this to customers who commit to purchasing minimum values over the financial year, and on a regular basis. If you think you might fall within this category, please contact us.
Of course, please contact us on 045-875556 or email@example.com as soon as possible if this happens, and we’ll try to resolve the issue straight away.
Yes for stock items off our website, unfortunately No for special order items……please follow these instructions.
Unfortunately due to high commission they take, we don’t accept them.