Privacy Policy

Who are we?

We are Tool Equip Ltd. Our address Unit D1A Southern Link Business Park, Naas, County Kildare W91FD23. You can contact us by post at the above address, by email at sales@toolequip.ie or by telephone on +353 (0)45 875556.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

What personal data do we collect?

When you purchase products from us online, we ask you for your name, address, contact telephone number, email address and credit card information.

Why do we collect this information?

We will use your information to verify your credit card details for your purchase, process your order and to send you your goods. We will also send you a receipt via email and we may use your telephone number to contact you regarding your delivery.

We require this information to process your payment, deliver your goods and fulfil our contract with you.

What do we do with your information?

Your information is stored in our order processing system which is based with the European Union.

Your credit card details are passed to a third-party payment processor Worldpay which is based in the UK and is certified to the EU-US Privacy Shield (which requires effective safeguards for your information). We do not retain your credit card information.

We use a third-party courier companies to deliver your goods and we share with them your name, address and telephone number in order to complete the delivery.

We do not use the information you provide to make any automated decisions that might affect you.

How long do we keep your information for?

Unless you create an account with us, we keep your order information for one year after purchase. Your personal information associated with the order will then be removed.

Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully. To submit a request by email, post or telephone, please use the contact information provided above.

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